Who are you, and what is your relationship with Van Nifterik?
We are orchid growers, specializing in Phalaenopsis. As soon as the orchids are ready for sale, we place a support stick next to the plant and secure it to the stick. We have been in the orchid business since 2000 and have been working with Van Nifterik from the very beginning.
What exactly does Van Nifterik supply to you?
Van Nifterik supplies sticks in three lengths: 40, 50, and 60 cm. These sticks are an important part of our product, so sturdiness and consistent quality are essential to us.
Why did you choose Van Nifterik?
The collaboration is very pleasant, and Van Nifterik is an innovative partner. For example, years ago they developed a new clip to attach the branch to the stick. They actively brainstormed with us on this, and we tested and exchanged ideas together. This kind of collaboration suits us well: working together to identify improvements and innovations.
In addition, our company has grown over the years, which has also increased our purchasing volume. Together with Van Nifterik, we explored more efficient logistics solutions, such as direct delivery from China to our location. They were very helpful in this regard as well, and we found a practical solution together.
We also maintain good communication regarding planning and inventory management. All in all, we have a very strong partnership.
What factors are important to you when selecting a supplier like Van Nifterik? What do you look for?
For us, good value for money and service are important. We appreciate having a dedicated point of contact with whom we can communicate quickly. In addition, we take a strong long-term view and believe in collaborating with suppliers to make our processes more efficient and smarter.
How would you describe Van Nifterik?
To us, Van Nifterik is more than just a supplier of sticks. It is a committed partner that thinks along with customers and is open to collaboration and innovation.
How do you experience communication with Van Nifterik?
Communication is pleasant and flexible. We have good communication regarding inventory management and planning. When it comes to innovations and new developments, we consult directly with the account manager.
What do you consider to be Van Nifterikâs strengths?
The uniformity and consistent quality of the products are important advantages for us. We also greatly appreciate their flexibility. Even when schedules change or volumes fluctuate, they work with us to find suitable solutions.
What do you expect from Van Nifterik in the future? What are your needs in this regard?
Looking ahead, we believe it is important for Van Nifterik to continue focusing on innovation, sustainability, and quality. We also hope that our partnership will continue in the same way as it does now. If that remains the case, we will certainly remain a customer.
Sustainability is an important issue for us, partly because customers are placing increasing value on it. We see that Van Nifterik is taking steps in this area, and we look forward to continuing to work together to identify further optimizations within the product and process.
